Shipping Policy

At Pro Mod Parts, we work to provide reliable shipping options for our customers and to deliver orders as efficiently as possible.

Order Processing

Orders are processed after payment has been successfully received and verified.

Processing times may vary depending on the product, supplier, availability, and destination. The estimated processing time, when applicable, will be communicated on the product page or through the order confirmation.

Orders may require additional processing time during holidays, weekends, promotional periods, or periods of unusually high order volume.

Shipping Times

Estimated delivery times vary depending on the destination, shipping method, product availability, and fulfillment location.

The estimated shipping timeframe shown on the applicable product page or during checkout is the most relevant estimate for that order.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including carrier delays, weather, customs processing, incorrect or incomplete delivery information, or other transportation disruptions.

Shipping Costs

Shipping charges, when applicable, are displayed during checkout before the customer completes the purchase.

If free shipping is offered for a particular product, order, or promotion, the applicable terms will be clearly stated on the website.

Order Tracking

When tracking information is available, it will be provided to the customer by email after the order has been shipped.

Tracking information may take some time to become active after the carrier receives and scans the package.

International Orders, Customs and Duties

Customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country when applicable.

These charges are determined by the destination country's authorities and are not necessarily included in the product or shipping price unless explicitly stated at checkout.

Delivery Issues

If your order is delayed, damaged, lost, or appears to have been delivered incorrectly, please contact us as soon as possible.

We will work with the applicable shipping carrier or fulfillment provider to investigate the issue and determine the appropriate resolution.

Customers are responsible for providing accurate and complete shipping information at checkout.

Contact

For questions regarding shipping or an existing order:

Pro Mod Parts
Operated by Ziada Company LLC

1910 Thomes Avenue
Cheyenne, WY 82001
United States

Phone: +1 (303) 569-6795
Email: sales@pro-mod.store